Well-functioning information processes in the SUWI system (Dutch) are necessary to the proper implementation of social security and achieving the legislator's goals.
Implementing organisations and municipalities need reliable and up-to-date information to do their jobs properly and give citizens the best possible service. Citizens should also be able to trust the government to provide an appropriate level of security. This is to prevent misuse or improper use of personal data.
The Netherlands Labour Authority investigated problems in electronic data exchange and the provision of information to citizens. The Labour Authority also investigated the use of available labour market information by municipalities. Up-to-date and accurate information on the labour market is very important for municipalities in guiding clients to work.